Technology Innovation

Technology Innovation

• 1. Slide1 IE 360 Technology Innovation Semester Project - Spring 2015
• 2. Slide2 • The leading online shopping site • Employs more than 14,000 people around the world • Offers everything from books and electronics to tennis rackets and diamond jewelry • Maintains over 20 fulfillment centers around the world which encompass more than 10 million square feet.
• 3. Slide3 History Of Amazon.com Amazon.com, Inc. was founded in 1994 by Jeff Bezos as an online book retailer. Amazon.com, Inc. grew into providing additional products including CDs, DVDs, VHS Tapes, software and computer games. Amazon.com, Inc. is currently the leading global online retailer operating worldwide and has added many additional products and services since 1994. Amazon.com, Inc. with revenues of $48,077 million in FY2011 had revenues of four times its next competitor eBay and seven times Barnes & Noble (MarketLine, 2012). Amazon.com, Inc. views itself much more than an online retailer by focusing on the customer, services and content of retailing.
• 4. Slide4 fulfillment centers location of amazon.com •United States – 14 spread across 14 states •Canada – 2 •France – 3 •Germany – 7 •Italy – 1 •United Kingdom – 8 •China – 8 •Japan – 6
• 5. Slide5 what industry amazon.com in? Amazon.com is in ebusiness ratail industry, that operates as an online retailer in North America and internationally. It operates in two segments, North America and International. The company serves consumers through retail Websites, such as amazon.com and amazon.ca, which primarily include merchandise and content purchased for resale from vendors and those offered by third-party sellers.
• 6. Slide6 Value curve of amazon.com
• 7. Slide7 Three customer sets of amazon.com
• 8. Slide8 ERRC GRID OF AMAZON.com
• 9. Slide9 Buyers Utility Map Of amazon.com
• 10. Slide10 disruptive innovation Of amazon.com Amazon found a new channel to the customer through technology by eliminating the traditional retail distribution channel and developing direct relationships with suppliers. Further, such features as “1-click check out” accelerated transaction times by eliminating the need for the manual input of billing and shipping information for every purchase.
• 11. Slide11